We have three dogs and two cats. We did research on the websites, then talked to our vets. We got Petplan, and filing a claim was fairly simple. I called them to verify that we’re doing it properly, and then sent it in online. They’ve been very responsive, but it seems like it’s expensive. The only major expense we’ve had with one of the pets was before we had insurance. I’ve been tracking everything as far as the pets from the day that we got them. I haven’t looked at it, but in terms of what they pay, I’m not too hot on insurance.